Announcement New Support System Launched

New Support System Launched!​

We’re excited to announce the release of our brand new Support System, powered by modl.
You can access it anytime at: https://support.mystichorizons.net

What You Can Do​

With this system, players can now submit and track tickets both ingame and on the website. Here’s what’s available:

• Appeals – Submit punishment appeals for any ingame actions.
• Player Reporting – Report rule-breaking behavior quickly and efficiently.
• Chat Reporting – Automatically attaches a snapshot of the chat for accurate context.
• Bug Reporting – Help us improve by reporting issues directly.
• Staff Applications – Apply for staff positions directly through the system.

Live Updates​

- All tickets and applications provide real-time updates ingame.
- Staff receive reports instantly, meaning faster responses and real-time punishments when needed.
- Players can also view and manage tickets on the website and receive email notifications when their ticket is updated.

Why This Matters​

This new system brings more transparency, speed, and ease of use for everyone in the community. Whether you’re appealing, reporting, or applying, you’ll have a smoother and faster experience than ever before.

Visit the Support Hub today: support.mystichorizons.net​